The report contains a collection of observations (field research), interviews with experts gathered around EuroShop 2023. We have enriched it with an in-depth forecasting study that determines in which (many) directions the future of retail is heading.
We show the spectrum of possibilities, directions and solutions. The examples included serve to prove, understand and encourage the implementation of solutions that consumers have come to love.
For people in the sales industry who are involved in the sales process in very different sections, and for those interested in the changes taking place, looking for inspiration and solutions in other industries.
Particularly interested in the report may be:
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entrepreneurs and managers of retail companies – the latest trends and changes in the industry that affect e-commerce and stationary stores | architects and interior designers, visual communications, visual merchandiser – managing the space for a whole new experience of products, additional services, as well as the brand |
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investors, innovators and research and development departments (R&D) – the directions of development of the retail market, store spaces and display assortment, the full cycle of innovation | product designers, experience designers (CX), service designers (Service Design, UX) – learning about the expectations and needs of today's consumers, how stationary stores are growing in importance and what functions they will take over and create | |||
marketing, public relations (PR) and brand managers – new communication paths and image narratives for sales and retail brands |